WordPress Support Services

Website Security, Support & Strategy

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WordPress Security

WordPress Security

Website security is built into all of our service plans so you’ll never have to worry again. We cover all you need to stay protected. Plus we include disaster recovery support. If your site does go down we’ll fix it fast.

WordPress Maintenance

WordPress Management

Managing your WordPress website is crucial to having a reliable website. We take care of backups, database management, website audits and web hosting needs. Ask us about our web hosting service to provide a more connected support system.

WordPress Support

Website Support & Strategy

Save yourself time and frustration when you have a website issue or an edit you need with our WordPress support plans. Support requests can be emailed or we also offer Zoom meetings to show us the issue or discuss your website strategy.

WordPress 24hrs Support

We Operate 24/7

Your website issues are action 24/7. We’ll keep you updated on the progress of your support requests. We also monitor for issues to provide proactive support. You can submit requests via email or schedule a discovery call.

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The 5 Steps to a winning website

WordPress Security, Strategy & Support

As a website owner, it’s important to keep your website running smoothly and efficiently. WordPress, being one of the most popular website-building platforms, is also vulnerable to various issues that can arise from time to time. These issues can range from small technical glitches to bigger security threats, and can severely affect the performance and reputation of your website.

That’s where our Australian WordPress support team comes in. We offer a comprehensive solution to all your WordPress issues, big or small. Whether you prefer to reach out to us via email or schedule a free Zoom discovery call, we are here to help.

Our team is comprised of experts in WordPress who have years of experience in handling a wide range of issues. They are well-equipped to provide quick and effective solutions to all your WordPress problems, ensuring that your website runs smoothly and efficiently.

Additionally, we also offer proactive support by monitoring your website for any potential issues. Our team will keep a constant eye on your website, and if they detect any issues, they will take immediate action to resolve them. This way, you can be sure that your website is in safe hands and that any issues will be resolved within 24 hours.

Our Australian WordPress support team is here to help you with all your WordPress issues, big or small. With our expertise and proactive support, you can rest assured that your website will be running smoothly and efficiently at all times. Don’t hesitate to reach out to us for any assistance you may need, and we will be more than happy to help. You can start with our PROTECT plan for your WordPress security management or select one of our business growth plans with the GROW or PRIORITY plans. See all our plans and pricing.

Grow Your Business With Data-Driven Strategy

Website conversion optimization is the process of improving the performance of a website in terms of its ability to convert visitors into customers. It is important for several reasons:

  1. Increased Revenue: By optimizing your website for conversions, you can increase the number of visitors who take the desired action, such as making a purchase, filling out a form, or signing up for a newsletter. This can lead to a significant increase in revenue for your business.
  2. Better Return on Investment (ROI): Conversion optimization helps you get more value from your marketing efforts by converting more visitors into customers. This means that you will see a higher return on your investment in marketing and advertising.
  3. Improved User Experience: Conversion optimization helps to improve the user experience on your website by making it easier for visitors to find what they are looking for and take the desired action. This can lead to increased customer satisfaction and loyalty.
  4. Data-Driven Decision Making: Conversion optimization provides valuable data and insights that can be used to inform future decision-making. By analyzing website metrics, you can gain a better understanding of what works and what doesn’t, and make data-driven decisions to improve your website’s performance.
  5. Competitive Advantage: By optimizing your website for conversions, you can gain a competitive advantage over other businesses in your industry. You will be able to attract and retain more customers, which can lead to increased market share and profitability.

Choose our GROW or PRIORITY plan for your WordPress management so you can benefit from our website conversion optimization. This can lead to increased revenue, better return on investment, improved user experience, data-driven decision-making, and a competitive advantage. By optimizing your website for conversions, you can maximize the potential of your online presence and grow your business.

Efficient Processes with Website Integrations & Automation

In today’s fast-paced digital world, efficiency is key. Website integrations and automation can streamline your business processes and save you valuable time and resources.

Our team of talented experts will work closely with you to understand your unique needs and goals. Whether you’re looking to integrate your website with third-party applications, automate repetitive tasks, or optimize your workflow, we’ve got you covered. You can connect your website with popular platforms and tools such as CRM systems, payment gateways, shipping, email marketing platforms, online appointments, event ticketing and more. Say goodbye to manual data entry and hello to a more efficient and streamlined business.

Automation is the key to maximizing productivity, minimizing human error and communicating with your clients. Our team will help you identify areas in your business that can benefit from automation. By leveraging the power of website integrations and automation, you can unlock new levels of productivity, improve customer experiences, and drive business growth.

Don’t let outdated and inefficient processes hold you back. Let us help you unlock the full potential of your website. Contact us today to discover if we can elevate your business efficiency.

Discovery Call

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You'll be helping us make an impact on the world. Learn more about B1G1.

WordPress Service Features


Emergency Support

Choose Your Plan

When your site has an urgent problem we’ll fix it quickly and all for your monthly membership fee. No hidden costs to deal with. We monitor your site 24/7. So if we detect a problem we’ll proactively fix your site without you having to submit a support call. In most cases, we’ll have it fixed before you even know the problem exists.

Website Edits

Choose Your Plan

Add these to a plan or select a plan with them built in. Perfect to help grow your business and save you time. Email or book a screen share support call. Website edits include changes to content, plugin configuration and styling. They do not include custom development to WordPress or building a new website.

Uptime Monitoring 24/7

Choose Your Plan

We set up a system to monitor the home page of your website. This is a great way to detect site wide problems like a hack or problems with your hosting service. Within two minutes, we’ll know if your website goes down. We can then get your site back online in the shortest possible time without you even having to contact us.

Daily Backups

Choose Your Plan

Fast and reliable incremental cloud backups. Unlimited off-site storage. Rapid restore can be performed by our support team from any day within the past 90 days. Choose from daily, 2x daily, 4x daily or 24x daily. Choose a plan or upgrade the backup frequency in your plan.

Safe Updates

Choose Your Plan

We’ll take care of all your site updates. We know what and when to update. Plus we’ll also have an additional restore point done just before the update. We’ll check your site is up and running after all updates. You can also upgrade to a staging site which is a hidden copy of your site that can be used for testing.



Choose Your Plan

We believe in preventing problems so that your business can continue on uninterrupted. We’ll scan and monitor your WordPress site for security vulnerabilities. If we find a plugin with a vulnerability we’ll recommend an alternative to protect your site.

Performance Checks

Choose Your Plan

Part of your monthly report will give an insight into how your site performing. You can keep a check on the impact of any changes you make to your site or if your web hosting services is starting to underperform.

Track SEO Rankings

Choose Your Plan

We’ll track up to 100 of your website keywords and report the changes in your rankings each month. Also, discover who your competitors are, and how you compare against them in the Google search rankings.

Website Conversions

Choose Your Plan

We’ll give you options to get more from your website. Delivering a better user experience for your website and a more enticing brand offering for your visitors to give you the conversions you need.


Monthly Report

Choose Your Plan

We’ll email you a monthly report for you to see what we’ve done on your site and see how your site is performing. The report will detail all the services in your plan.

Move Your Site

Choose Your Plan

Looking to move your site? We take care of the migration of your website to the new web host of your choice. We can also help you choose the best web hosting for your site’s security and performance.

Website Design

Choose Your Plan

We can build you a new site while safely running your current site. Redesigned to engage with your audience we focus on your goals while styling the site for the look and feel of your brand. We also provide training.

WordPress Management Plans

You'll be helping us make an impact on the world every month of your WordPress management plan.

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