WordPress Management Plans
End Your WordPress Problems & Improve Your Website
Testimonials
Client’s stories of saving them time, money and website worries
Choose Your Plan
Pricing is displayed in Australian dollars.
Summary of Our Plan Inclusions
PROTECT
Keep my
website safe
Main Inclusions
Security maintenance
Support requests $150 +GST
–
–
$65/month +GST
GROW
+ Fix those few
painful problems
Main Inclusions
Security maintenance
Up to 3 Support requests
Selection of premium plugins
–
$195/month +GST
PRIORITY
+ Priority & Unlimited
support requests
Main Inclusions
Security maintenance
Unlimited support requests
Selection of premium plugins
Priority support and monitoring
$295/month +GST
30 Day Money Back Guarantee.
A full refund if you believe we’ve not protected your website or not saved you time and frustrations.
3 Easy Steps To Get Started Fast
1. Choose Your Plan
If you need emergency support when your site has a critical issue then select the GROW plan below to get your website fixed fast. We also have a free discovery call to provide advice and let you know how we can help. If an earlier timeslot opens up we’ll let you know via email. Your plan renews each month and you can change or cancel anytime.
2. Check your email
Once you have purchased your plan we’ll contact you via email requesting the information we need to give you support. We’ll also offer you a free discovery call to discuss the details because we try to have a few time slots free for emergencies that are not available online.
3. We'll fix it in 24hrs
All fixed within 24 hours of receiving all the details and access or your money back. We’ll keep you up to date with the progress of your request. Plus we’ll launch our protection for your website and monitor for any further support needs. We’ll then follow up with you to ensure you’re on the best plan for your business needs.
Choose Your Plan
Pricing is displayed in Australian dollars.
Protect
Keeps my website safeFix My Broken Site
- *Emergency Support includes
- hacks and crashes
- fixed within 24hrs
- *Setup fee may apply for
- a broken site. $200 +GST
- issued after your approval
Protect & Manage My Site
- Safe Updates
- Cloud Backups Daily
- Security Strengthening
- Performance checks
- SEO ranking check
- Selection of premium plugins
- Priority Support
Support Or Edit My Site
- No Support Requests
- Add requests $150 +GST ea
- Monitor Google Search Console
Change plans anytime
Grow
+ Fix those few painful problemsFix My Broken Site
- *Emergency Support includes
- hacks and crashes
- fixed within 24hrs
- *Setup fee may apply for
- a broken site. $200 +GST
- issued after your approval
Protect & Manage My Site
- Safe Updates
- Cloud Backups Daily
- Security Strengthening
- Performance checks
- SEO ranking check
- Selection of premium plugins
- Priority Support
Support Or Edit My Site
- 3x Website edits included
- Add requests $150 +GST ea
- Monitor Google Search Console
Change plans anytime
Priority
+ Help to grow & improve my websiteFix My Broken Site
- Emergency Support includes
- hacks and crashes
- fixed within 24hrs
- Setup fee may apply for
- a broken site. $200 +GST
- issued after your approval
Protect & Manage My Site
- Safe Updates
- Cloud Backups Daily
- Security Strengthening
- Performance checks
- SEO ranking check
- Selection of premium plugins
- Priority Support
Support Or Edit My Site
- Unlimited support request
- No additional cost for requests
- Monitor Google Search Console
Change plans anytime
30 day money back guarantee.
A full refund if you believe we’ve not protected your website or not saved you time and frustrations.
You’ll be helping us make an impact on the world every month of your WordPress management plan.
Frequently Asked Questions
Do you support all types of websites?
We support only WordPress sites that you have with a web hosting company.
Can you work with all web hosting services?
Yes, as long as we feel their security is up to scratch. In most cases this is fine and we’ll work with them to get the best outcome for your site. We continually monitor this for you over the life of your management plan and will contact you if needed.
We also offer website hosting to our members.
If it’s time to move from your hosting provider we’ll manage that for you.
How does your 24 hour money back guarantee work?
We will fix your broken site within 24 hours, but first we need these things from you:
1. You need to select and signup for a plan.
2. We need your WordPress administrator account and your web hosting login. We collect this securely after activating your plan.
3. At the time we have all of this is when the clock starts ticking.
What payment options do you offer?
We accept credit cards only using the Stripe payment gateway. Your credit card details are not stored on our website.
How will I be billed?
You will be billed monthly. All plans are set to renew automatically so please let us know if you’d like this changed for your plan.
Can I change my plan at any time?
Yes. You’ll have access to your client portal to make changes or cancel your plan. We can also assist you via email or live chat. The change will take effect at the next billing period.
What do you need from me to get your work done.
We’ll need access to your WordPress administrator account and access to your web hosting account. We can show you how this can be done securly and without us seeing your passwords. You can then remove our access at any time.
Do you provide regular WordPress updates?
Yes. We’re monitoring your site daily for these required updates. We use our industry knowledge and an additional restore point to perform this safely. These updates include your WordPress core install, themes, and plugins.
What is a support request?
Support requests include changes to content supplied by the site owner, plugin configuration, and styling elements. They also cover solving problems you may encounter.
They do not include building a new website or developing a new web page. If you require a quote for this type of work we will take your membership status into account.
We accept one task at a time per site. We’ll complete your website edit as soon as possible (maximum turnaround time is 24 hours) while prioritising any sites that require emergency support.
You can submit these by email or book a screen share support call.
How can I contact you?
Email & Support Calls
We monitor email sent to help@airtightsite.com 24/7, no matter how busy we are. We’re here to help. You can also book a screen share support call. Book a free discovery call now.
Live Chat
While live chat is not always available we’re here to help. Sending your message now will help us priorities your request and get you a first reply from our support team within hours and help as soon as possible. Given acces to your site your problem willl be solved within our 24 hour guarantee.
Do you have an affiliate program?
Yes, we have an affiliate program that’s free to join with cash rewards recurring for 6 months of a friend or follower signing up. Plus refer another affiliate to our program and get more benefits. We also give on your behalf to those less fortunate than us when you sign up to our program.
Can you redesign my website or develop a new website?
Yes, we build custom websites and develop new web pages and custom landing pages. While this is not included in our management plans this can be added as needed. In fact, the majority of our new clients have had their website rebuilt by us. You’ll get a user-friendly custom WordPress website that is optimised for your user’s experience and the sales conversions you need. Contact us with your requirements and we’ll provide you with a quote.
Got a question we’ve not answered?
Client Portal Available
Our client portal lets update your account details after signing up to one of our subscription plans. You can change your subscriptions plan (upgrade, downgrade or cancel plans and addons), card details, billing address, and view past payments. Please contact us if you need assistance.
