What To Expect From Your
WordPress Support Plan
The insurance policy that
protects & grows your business
We Manage Your WordPress Website Security
You’ll never have to worry again. We protect your WordPress website from a problem like hackers by keeping it updated regularly and security strengthing. But if your site ever goes down again, our system alerts us within 2 minutes so we’re the first to know – not your customers. If your site does go down we’ll fix it for free. Fast.
No More WordPress Issues
If you have a WordPress issue or worst your website has been hacked we’ll fix it within 24 hours. These can be issues that you have or ones that we detect from monitoring your website. Unlike most IT support that only uses email for these support requests, we also offer Zoom meetings to get a clearer understanding of the issue you’re facing.
Save yourself time and potential issues. Request edits to your current content, plugin configuration and styling as part of your monthly service plan. Performed by our Australian support team who are WordPress specialists. We’ll also give you ideas to help you grow your business by better use of your website. Edits do not include new web pages or new functions for the website.
We Operate 24/7
For new members as soon as you set up your plan we’ll be notified and have it all done within 24 hrs of your payment clearing. Then we’ll protect and manage your site so you never have to worry again about your WordPress issue again. Members can submit a problem or website edit 24/7 via email, live chat or book a call. We’ll have your emergency support requests completed within 24 hours of getting all the details.