Thank You

We’re looking forward to helping you

Success

Thank you for your purchase

Your WordPress worries will soon be gone since your subscription plan is ready to go! Please take the time to read over this short introduction so that you can get the most out of your subscription plan.

Your next payment will automatically be deducted from the credit card you used with this purchase. You can Manage Your Account at any time with our client account portal. If you need assistance please let us know.

We want you to have a 5-star experience so please let us know if there is another way we can impress you.

Access to your website

Shared in a secure way

 

Please don’t email or message sensitive information like passwords to anyone ever. We’ve found the best solution is to get a free LastPass account and share the details through this platform to help@airtightsite.com

You don’t need a paid LastPass account for this to work but we suggest you have a look at the additional features you get with a paid account.

We’ll need access to your WordPress admin user name and password. Plus your hosting account access. This is usually in the form of a cPanel account and a separate login to your support portal at your hosting company. With this access, we’ll be able to solve most problems that occur and raise hosting related problems on your behalf.

The impact you’ve helped create

The less fortunate than us are given the opportunity to grow

We have a few giving stories that we support on your behalf. Today you’ve helped us provide 20 days of education to disadvantaged children in Zimbabwe.

Plus it doesn’t stop there each month you stay with us you’ll continue to make an impact. You can check out more of the stories we support on our impact page. We’ll also make an impact when you leave a review.

What to expect next

Getting to work on your site

With your WordPress support request submitted and your access to your site received from LastPass, we’ll do a full backup, audit and any critical security issues fixed within 24 hours.

We’ll report on our findings and together we’ll look for the best outcomes for your business.

Each month you’ll receive a report on our activities on your site. If you have any questions please don’t hesitate to ask our team.